Buttercream Skin

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Terms and Conditions

Welcome to Buttercream Skin! Please read the following terms and conditions carefully before using our website or purchasing our products.

Acceptance of Terms:

By accessing our website or making a purchase, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

Product Information:

We strive to provide accurate product information, including ingredients and usage instructions. However, we do not guarantee that product descriptions or content on our website are error-free.

Ordering and Payment:

When you place an order, you agree to provide accurate and complete information. Payments are processed securely, and we do not store your payment information.

Shipping and Delivery:

We aim to process and ship orders promptly. However, delivery times may vary. We are not responsible for any delays caused by third-party shipping carriers.

Returns and Refunds:

Our return policy is outlined on our website. Please review it carefully. We reserve the right to refuse returns or exchanges that do not meet our criteria.

Intellectual Property:

All content on our website, including images, logos, and product designs, is the intellectual property of Buttercream Skin. You may not use, reproduce, or distribute our content without our explicit permission

Privacy Policy:

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

User Conduct:

You agree to use our website and services for lawful purposes only. Any abusive, fraudulent, or harmful behavior is strictly prohibited.

Limitation of Liability:

Buttercream Skin is not liable for any indirect, incidental, or consequential damages arising out of your use of our product or website.

Governing Law:

These terms and conditions are governed by the law of North Carolina State. Any disputes will be resolved in the courts of North Carolina State.

Changes to Terms:

We reserve the right to update or modify these terms and conditions at any time. Check this page regularly for changes.

Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at Support@buttercreamskin.com

Effective Date: 08/08/2023

Return and Refund Policy

At Buttercream Skin, we are committed to ensuring your satisfaction with our products. Please read our Return and Refund Policy carefully to understand how we handle returns and exchanges.

30-Day Satisfaction Guarantee:

We offer a 30-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase, you may return it within 30-days from the date of delivery for a full refund or exchange.

Return Eligibility:

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return:

Contact our customer service team at Support@buttercreamskin.com to initiate the return process. Please provide your order number and reason for the return.

Return Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3 to 5 business days.

Exchanges:

If you wish to exchange a product, please contact us to arrange the exchange. We will ship the replacement item once we receive and verify the returned product.

Return Shipping:

Customers are responsible for return shipping cost unless the return is a result of our error or a defective product.

Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact us immediately. We will provide instructions on how to return the item, and we will cover the return shipping costs.

Cancellations:

If you need to cancel your order, please contact us as soon as possible. We cannot guarantee cancellations for orders that have already been processed and shipped.

Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please reach out to us at Support@buttercreamskin.com

Thank you for choosing Buttercream Skin. We appreciate your trust in our products and aim to make your shopping experience as enjoyable as possible.

Effective Date: 08/08/2023

Terms and Conditions

Return and Refund Policy

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